Privacy

As of May 2018


The protection and confidentiality of your data is of particular importance for Stagelink GmbH, Legiendamm 8, 10179 Berlin, Germany (hereinafter referred to as "Stagelink"). The collection and use of your personal data takes place exclusively within the framework of the statutory provisions of the applicable data protection law. With this privacy policy, we inform you about which personal data we collect in the context of your use of our websites and for what purpose the data is used. It applies to any Stagelink webpage that refers to this privacy policy.

Stagelink collects and uses your personal data only in the context of applicable data protection regulations, in particular, those of the Bundesdatenschutzgesetz (German Federal Data Protection Act) and from 25 May 2018 those of the EU General Data Protection Regulation (DSGVO/GDPR). Below we inform you about the nature, scope, and purpose of the collection and use of personal data.

Responsible body/contact


Stagelink GmbH, Legiendamm 8, 10179 Berlin 

Phone: +49 30 200 042012 

Email: info@stagelink.com 

Subject of data protection


The subject of data protection is personal data. This Includes all information that refers to an identified or identifiable natural person ("person concerned"), e.g. information such as name, postal address, email address, or telephone number, but also usage data. Usage data is the type of data that is required to use our websites, such as information about the beginning, end, and extent of the use of our websites and login data.

In principle, we collect and use your personal data only insofar as this is necessary for the provision of a functional website as well as our content and services, and only to the extent that you have consented to or as far the data processing is permitted by law.

Legal basis of data processing


Art. 6 para 1b GDPR is the legal basis for the processing of your personal data, which we need to fulfil a contract with you. This also includes such processing operations that serve to carry out pre-contractual measures.

If we are obliged to process personal data in order to fulfil a legal obligation, the legal basis is Art. 6 para 1c GDPR. Insofar as the processing of your personal data is carried out by a third party or us to safeguard a legitimate interest and none of your interests, fundamental rights or fundamental freedoms outweigh this legitimate interest, the data processing is based on Art. 6 1f GDPR.

As far as we obtain your consent for the processing of personal data, the legal basis for this data processing is Art. 6 para 1a GDPR.

Collection and use of your data


Automated data collection


When accessing Stagelink's websites, your Internet browser automatically communicates data for technical reasons, which is temporarily logged by default on our web servers. The following information is stored separately from any other information you may submit to us:

Date and time of access, browser type/version, operating system used, URL of previously visited website, amount of data sent.

This data is never assigned to a specific or identifiable person. The storage by the system is necessary to enable the delivery of our websites to your device and to ensure the functionality of the websites. Beyond that, the data is used to optimise our websites and to ensure the security of our information technology systems. Our legitimate interest in the processing of data for this purpose (Art. 6 para 1f GDPR).

Data entered by the user (ticket shop)


In order to be able to use the Stagelink ticket shop, you must enter your name, your complete address, and your email address in an input mask during the ordering process. This data is transmitted to us and stored.

Of course, you alone decide which data you want to share with us. Stagelink is committed to the principle of data economy. However, if you do not provide Stagelink with specific information, you may not be able to take full advantage of our websites. If you do not provide us with the data to be provided during the ordering process, there will be no contract for the purchase of a ticket or voucher between you and Stagelink.

The legal basis for the processing of this data is the fulfilment of a license agreement for the use of our websites and, where applicable, a subsequent purchase agreement between you and us, or the implementation of corresponding pre-contractual measures (Art. 6 para 1b GDPR).


Voluntary Data


Stagelink needs your contact details and any other data sent to us by email or through a contact form in order to be able to respond to requests, questions, and criticism.

Furthermore, Stagelink gives you the opportunity to personalise your profile. For this purpose, you as an end user can change information, i.e. your telephone number, your email address and/or interests. As a user with "manager" status, you can also upload or modify artist profile pictures and/or videos. This information is voluntary and is not required to register on the Stagelink websites.

The legal basis for the processing of the voluntarily submitted data is, in case of consent, Art. 6 para 1a GDPR or in your own legitimate interest (Art. 6 para 1f GDPR). If a communication aims at the conclusion of a contract, the legal basis for data processing is Art. 6 para 1b GDPR.


Interactive areas


Stagelink offers discussion forums or other interactive areas or services on our website where you or any third party may voluntarily create, post, or save any content, news, commentary, materials, or other elements on the web pages ("interactive areas"). If you use an interactive area, you must be aware that these areas are open to the public and that others can view any personally identifiable information you post or provide at the time of registration. We cannot control how other visitors to our websites use this information. In particular, we cannot prevent unsolicited messages from being sent to you. Content posted in interactive areas can be stored indefinitely. If at any time you wish to have content removed, please send us a message to the above contact details.

The legal basis for the processing of this voluntarily provided data is also Art. 6 para 1a GDPR or Art. 6 para 1f GDPR.ˀ

Usage profile


When visiting the website, Stagelink will create usage profiles using pseudonyms for purposes of advertising, market research, or website design. Only usage data is used. This includes, in particular, features for the identification of the user, information about the beginning and end and scope of use of our website, as well as registration data. There is no merging with the data regarding the person behind the pseudonym. You may object at any time to the use of your data for such purposes with future effect. All you need to do is send an informal message to the above contact details.

The legal basis for this is Art. 6 para 1f GDPR. The purposes mentioned represent our legitimate interest in data processing.


Disclosure of data


To provide services, we occasionally may have to rely on third-party companies and external service providers, e.g. for advertising, customer service, payment processing (PayPal, credit card, direct debit) and the hosting or maintenance of our websites (IT service provider).

In such cases, information will be disclosed to these companies or individuals for further processing. These external service providers are carefully selected and regularly reviewed by us to ensure that your privacy is preserved. Service providers may use the data only for the purposes specified by Stagelink. Furthermore, service providers will be contractually required by Stagelink to handle your data solely in accordance with this privacy policy and applicable data protection laws.

Stagelink will disclose your payment information to Paymill or PayPal for the processing of payment, provided that the payment is processed by credit card, direct debit (both Paymill) or PayPal (Art. 6 para 1b or Art. 49 para 1b GDPR).

In this context, the data may be transmitted to the USA or other states outside the European Union (EU) or the European Economic Area, in which the EU Commission has not established any level of data protection comparable to the EU. In this case, we will ensure that the recipient applies either an adequate level of data protection, in particular by obtaining your explicit prior consent, self-certification by a US-based recipient of the EU-US Privacy Shield, or by agreeing to so-called EU Standard Contractual Clauses with the recipient in the third country. A copy of these standard contractual clauses is available on request at the above contact details.

In principle, the disclosure of your personal data without your express prior consent will only take place in the following cases: If it serves to investigate illegal use of Stagelink websites or is required for the prosecution thereof, personal data will be disclosed to the law enforcement authorities and, where appropriate, to third parties. The latter, however, only occurs if we have a court order or an equivalent legal disposition, or if we believe in good faith that the disclosure of the data is necessary to avert imminent danger to life and limb or financial loss or to report a suspected wrongful act. Disclosure may also occur if it serves to enforce terms of use or other contractual arrangements. Stagelink is also required by law to provide information to certain public authorities upon request. Those authorities include law enforcement agencies, authorities prosecuting administrative offences penalised with a fine, and the revenue authorities. The legal basis for this is the fulfilment of a legal obligation Stagelink is subjected to (Art. 6 para 1c GDPR).

As part of the further development of our business, it may happen that the structure of Stagelink GmbH is changed by changes to the legal form, subsidiaries, business units or other units are founded, purchased, or sold. During such transactions, the customer information is divulged together with the part of the company to be transferred (Art. 6 para 1f GDPR). In the event of any disclosure of personal data to third parties to the extent described above, Stagelink will ensure that this is implemented in accordance with this privacy policy and applicable data protection laws.


Newsletter

Stagelink offers a free newsletter service. With the newsletter, Stagelink will, in case of your consent, inform you by email about artists and/or events that may be of interest to you. in the newsletter, we furthermore inform you about offers and products of our cooperation partners in the fields of entertainment and events.

To receive the newsletter via email, you can declare your consent in your profile by ticking the appropriate box. We will log your consent. You can unsubscribe from the newsletter at any time by removing the checkmark. Each newsletter also contains a link through which you can cancel the newsletter with effect for the future.

The legal basis for the processing of your personal data after registration for the newsletter or for sending the newsletter is Art. 6 para 1a GDPR, § 7 (2) No. 3 UWG (Protection against Unfair Competition Act, UC).


Cookies

Stagelink stores so-called "cookies" in order to offer you a comprehensive range of functions and to make the use of our websites more comfortable (Art. 6 para 1f GDPR). "Cookies" are small files that are stored on your device via your Internet browser. If you do not wish to use "cookies", you can prevent the storage of "cookies" on your device by choosing the appropriate settings on your Internet browser. Please note that the functionality of our offer may be limited.

  • For more information about online ad cookies and how to prevent their use, visit the following websites:
  • http://www.youronlinechoices.eu
  • http://www.aboutads.info/choices
  • http://www.networkadvertising.org/choices

Stagelink uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), to continually improve our websites. Google Analytics also uses cookies and allows us to analyse your use of our web pages, including your IP address. IP addresses are truncated, usually within the European Union or another state in the European Economic Area, before being transmitted to the USA. This anonymisation eliminates any direct personal reference. Only in exceptional cases, IP addresses are transmitted to a Google server in the United States and then truncated, but even in these cases, the IP address is truncated before it is stored. The information generated by the cookie about your use of our web pages (including your truncated IP address) will be transmitted to and stored by Google on servers in the United States. Furthermore, Stagelink uses Google Analytics to obtain information about the pages specifically visited on our website, so-called "events" (elements clicked by users), any advertising campaigns, your device, domain/URL, geolocation, URLs, age, gender, interests, the language used, the location, and the telecommunications provider/network of the user.

Google uses this information on our behalf to evaluate your use of our websites, to compile reports on website activity, and to provide us with other services related to website activity and internet usage. There is a job processing agreement between Google and us. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.

You can prevent the collection, transmission, and evaluation of your data by choosing the appropriate settings in your browser by deactivating cookies (see above). In these cases, however, it may be that not all functions of our web pages can be fully utilised.

You can opt out of Google Analytics using a browser add-on if you do not wish to provide data for web page analytics. You can download it here: tools.google.com/dlpage/gaoptout.

For more information, see tools.google.com/dlpage/gaoptout or google.com/intl/en/analytics/privacyoverview.html (general information about Google Analytics and privacy). Please note that on our website Google Analytics has been extended to include the code "ga('set', 'anonymizeIp', true)" to ensure the anonymous collection of IP addresses (so-called IP-masking).

If you only want to disable or change Google Analytics for the purpose of displaying content tailored to your interests, including advertisements, you can adjust your Google Display Network settings in the Ad Settings.

You can also prevent collection by Google Analytics by clicking on the following link. An opt-out cookie is set, which prevents the future collection of your data when you click here.

The legal basis for the processing of this transmitted data is Art. 6 para 1f GDPR. Our legitimate interest lies in the improvement of our websites and the optimisation of visitor experiences.


Website improvement


Google Analytics


Remarketing

Stagelink uses various remarketing tools on this website. These let Stagelink share customised and interest-based ads in different networks, also using personal data saved by these networks as described in the following.

Google Script/Pixel

On this website, Stagelink uses a marketing tool of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") (legal basis Art. 6 para 1a GDPR). This function serves to present interest-based advertisements ("Facebook Ads") to you as part of your visit to the social network Facebook. For this purpose, the Facebook remarketing pixel has been implemented on this website. Via this pixel, a direct connection to the Facebook servers is made when visiting the website. The Facebook server is notified that you have visited this website, and Facebook assigns this information to your personal Facebook user account. To protect your privacy, Stagelink abstains from the use of the so called “Advanced Matching” where this information can be enhanced with further data about your person (e.g. email address). For more information on the collection and use of data by Facebook and your rights in this regard and ways to protect your privacy, see the privacy policy of Facebook. Alternatively, you can opt out of remarketing features at facebook.com/ads/preferences/?entry_product=ad_settings_screen. For this purpose, you must be logged in to Facebook.

Facebook Script/Pixel

With your consent, Stagelink uses the remarketing function of Google on this website (legal basis Art. 6 para 1a GDPR). It is designed to let Stagelink share customised and interest-based ads with the help of Google with you. Cookies are set on your device, which recognise the user when they access websites, thereby facilitating customised advertising in the entire Google network. Google denies the collection of personal data in this context and claims to establish no connection to other Google services. Learn more about Google Remarketing at google.com/policies/technologies/ads and Google's general privacy policy. You can stop Google's remarketing feature by changing your settings at google.com/settings/ads or by changing your browser settings.

Twitter Script/Pixel

Stagelink verwendet auf dieser Webseite ein Marketing-Tool der Twitter Inc., 795 Folsom St., Suite 600, San Francisco CA 94107, USA („Twitter“) (Rechtsgrundlage Art. 6 (1) lit. f) DSGVO), um Ihnen im Rahmen des Besuchs des sozialen Netzwerkes Twitter interessenbezogene Werbeanzeigen („Twitter Ads“) zu präsentieren. Hierzu wurde auf dieser Webseite ein Pixel von Twitter implementiert. Über dieses Pixel wird beim Besuch der Webseite eine direkte Verbindung zu den Twitter-Servern hergestellt. Dabei wird an den Twitter-Server übermittelt, dass Sie diese Webseite besucht haben und Twitter ordnet diese Information Ihrem persönlichen Twitter-Benutzerkonto zu. Zum Schutz Ihrer Privatsphäre verzichtet Stagelink auf die sog. Funktion der "maßgeschneiderten Zielgruppe", bei dem diese Informationen mit weitergehenden Daten zu Ihrer Person (z.B. Email-Adresse) angereichert werden könnten. Nähere Informationen zu Twitter Pixel finden Sie hier. Zur Erhebung und Nutzung der Daten durch Twitter sowie über Ihre diesbezüglichen Rechte und Möglichkeiten zum Schutz Ihrer Privatsphäre finden Sie in den Datenschutzhinweisen von Twitter. Alternativ können Sie dies in Ihren Einstellungen in Ihrem Twitter-Account unter "Datenschutz und Sicherheit - Individualisierung und Daten" deaktivieren. Hierfür müssen Sie bei Twitter angemeldet sein.

Snapchat Script/Pixel

On this website, Stagelink uses a marketing tool of Snap Inc., 63 Market Street, Venice, CA 90291, USA („Snapchat“) (legal basis Art. 6 para 1a GDPR), to present interest-based advertisements ("Snapchat Ads") to you as part of your visit to the social network Twitter. For this purpose, a pixel by Snapchat has been implemented on this website. Via this pixel, a direct connection to the Snapchat servers is made when visiting the website. The Snapchat server is notified that you have visited this website, and Snapchat assigns this information to your personal Snapchat user account. For more information on Snapchat ads, see here. Stagelink does not pass on any further information about your person (e.g. email address) to Snapchat. For more information on the collection and use of data by Snapchat and your rights in this regard and ways to protect your privacy, see the privacy policy of Snapchat.

LinkedIn Script/Pixel


On this website, Stagelink uses a marketing tool of LinkedIn Corp., 2029 Stierlin Court, Mountain View, CA 94043, USA, („LinkedIn“) (legal basis Art. 6 para 1a GDPR), to present interest-based advertisements ("LinkedIn Ads") to you as part of your visit to the social network LinkedIn. For this purpose, a JavaScript by LinkedIn has been implemented on this website. Via this script, a direct connection to the LinkedIn servers is made when visiting the website. The LinkedIn server is notified that you have visited this website, and LinkedIn assigns this information to your personal Twitter user account. To protect your privacy, Stagelink abstains from the use of the so called “Contact Targeting” where this information can be enhanced with further data about your person (e.g. email address). For more information on the LinkedIn pixel, see here. For more information on the collection and use of data by LinkedIn and your rights in this regard and ways to protect your privacy, see the privacy policy of LinkedIn.

Social Plugins

On its website, Stagelink uses plugins of the following social network

  • Google+, Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA,
  • Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA,
  • Instagram, Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA,
  • LinkedIn, LinkedIn Corp., 2029 Stierlin Court, Mountain View, CA 94043, USA,
  • Twitter, Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA sowie
  • Snapchat, Snap Inc., 63 Market Street, Venice, CA 90291, USA.

If you are logged in at your social media provider during the visit of our site, it is not excluded that the provider collates the visit to your network account.

Further details on the purpose and extent of the data collection and the further processing and use of the data by the networks can be found in the privacy policies of Google, Facebook, Instagram, LinkedIn, Twitter and Snap. If you do not want Facebook, LinkedIn, Twitter, Instagram, or Google to directly collate the data collected through our website with your profile in the respective service, you must log out of the relevant service before visiting our website. You can also completely prevent the plugins from being loaded with add-ons for your browser, e.g. with the script blocker "NoScript" (noscript.net).

Social Media Login

We offer you the option to register with an active Facebook, Google+ or Instagram account on our website to vote for artists using the appropriately marked buttons of the respective social media providers, to shorten the registration or log-in process on our website. The legal basis for the use of social plugins is therefore Art. 6 para 1a GDPR.

To register, you will be redirected to the page of the respective social media provider, where you can log in with your user data. This way, your respective social media profile and your visit to our website are linked. At no time do we receive information about your log-in data at a social media service. If you use the log-in function of one of the social media providers, they will, in any case, receive information about you, in particular, the fact that you visited our website and voted for an artist. Beyond that, your email address, a user ID, and information about certain "likes" may be transmitted back to Stagelink. As explained in more detail in the log-in process, this may depend on your individual approval.

We cannot completely rule out that even a company or contractor affiliated with a social media provider of a social media provider located in a country outside the EU / EEA has access to this information.

For more information on how the social media provider processes your personal data, please refer to the respective privacy policy of Facebook, Instagram and Google and the respective terms of use of Facebook, Instagram and Google.

Rights of data subjects (affected persons)


Of course, you have the right, in accordance with the applicable data protection regulations, to receive information on the data we have stored about you. You also have the right to correct incorrect data, blocking and deletion and, if necessary, restricting data processing. In particular, you can delete your user account at any time with a message to the above contact details. Your profile will be completely and permanently deleted. In some cases, provided by law, e.g. for legal retention requirements, your data may be made inaccessible instead of being deleted.

You may also object to the processing of your personal data processed by us on the basis of a legitimate interest (Article 6 para1f GDPR). You may also request your personal information in a structured, conventional, and machine-readable format.

Furthermore, if you have given us consent, you have the right to revoke this consent with effect for the future. This does not affect the legality of processing carried out on the basis of the consent until the withdrawal of said consent.

For questions or to assert your rights, please contact us at the above contact details. We will notify any recipients to whom we have disclosed your personal information of any correction, blocking, or deletion of your personal data, or a restriction of processing unless this proves impossible or involves a disproportionate effort.

You also have the option of contacting the relevant supervisory authority at any time in the event of complaints about the handling of your personal data.

Retention period


By default, data collected by us via Google Analytics will be deleted after 14 months. In compliance with the applicable data protection regulations, we will also delete the personal data stored about you without your intervention if their knowledge is no longer necessary for the fulfilment of the purposes for which they were stored or if their storage is inadmissible for other legal reasons. In some cases, provided by law (such as statutory retention requirements), your data may be made inaccessible instead of being deleted. The data is then no longer available for further use.

Privacy officer


If you have any questions about this privacy policy or about the handling of your personal data, you can always contact our Privacy Officer who will also be available to you in the event of requests for information, suggestions, or complaints. Email: info@stagelink.com, phone: +49 30 200 042012, or by post at the above address.

Changes to this privacy policy


Stagelink reserves the right to change this privacy policy. The current version of the privacy policy is always available at stagelink.com/privacy. Changes that affect your consent will only be implemented by obtaining your renewed consent.

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